We want to make sure that your candidates complete the test and for that reason, by default, we send them a reminder to do the test 7 days after the original invitation (in case they hadn't completed it before).
Candidates can respond to this reminder and you will receive it to the address that you set up when sending the invitation.
Can I adjust the reminder date?
You can adjust the default reminder date for the whole account in your account settings in My Account > Settings > Account Settings > Email Reminders:
You can also adjust it for each specific test, either at the last step of the test creation process or in Test Mission Control, under the Settings tab:
Can I customize the reminder email?
Yes, you can customize the reminder email by creating a new reminder email template on your account! To do so, navigate to My Account > Settings > Email Templates and select "Add a New Template." You can also set your new reminder template as the default reminder email for the account. To do so, click the three-dot menu to the right of the template and select Set as Default.
If you prefer, you can also set a specific reminder template on a CodeCheck test. This can be done under the Settings of your CodeCheck test by clicking Preview reminder as shown below.
If you have any additional questions about reminder emails or would like to leave your feedback, please reach out to your Customer Success Manager or contact us at firstname.lastname@example.org.